Inspiring Continuous Learning
Explore expert articles to support your role in technology delivery and implementations, the sales cycle, project management, and more.
Beyond the Spreadsheet: Driving Impact with Outcome Management
This article explores how nonprofits can move from manual tracking to meaningful measurement using Salesforce’s Nonprofit Cloud. Instead of reporting on activities alone, Outcome Management empowers organizations to connect funding, programs, and measurable results in one centralized system. The result? Stronger donor trust, real-time insights, reduced reporting stress, and a clear, data-backed view of what’s truly driving impact.
Salesforce Success Starts Here: A Guide for Nonprofit & Higher Ed Leaders
This article is a practical guide for nonprofit and higher ed leaders preparing to launch a new Salesforce project. From reviewing your SOW to aligning with your consulting partner and running a strong kickoff, this step-by-step checklist walks you through what to do before the official start line. Because a successful Salesforce implementation doesn’t begin at kickoff — it begins with preparation, clarity, and alignment.
How Project Management Makes or Breaks a Salesforce Implementation
A successful Salesforce implementation isn’t just about powerful technology — it’s about how you manage the journey. In this post, we explore how strong project management brings structure, clarity, and momentum to nonprofit Salesforce projects. From preventing scope creep to supporting team adoption, effective project management ensures your system works the way your organization actually operates.
Reading a Salesforce Data Model for the Accidental Admin
Understanding Salesforce data model symbols like lookup “handles,” related-list “brooms,” and indicators for required or master-detail fields, turns confusing diagrams into a clear guide for how your data connects. With just a few fundamentals, admins can troubleshoot faster and build smarter, more accurate reports
